There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted (if applicable)ĬD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been openedĪny item not in its original condition, is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 30 days after delivery Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Our Customer Service team will contact you with any general concerns prior to issuing any potential refund.Our policy lasts 30 days. The return was received after the 30-day return window.Returned shipment contains missing, damaged, or opened items.We typically do not assess restocking fees but reserve the right to do so in some situations: If customs disposes of your shipment for any reason, no refunds will be issued for product or shipping. International customers will be responsible for any additional fees, duties, or taxes for refused or undeliverable shipments. Re-shipments for domestic customers may not be eligible for Flat Rate Shipping. If a shipment is returned to us as undeliverable due to an error on your part (such as incorrect address or not home), we will contact you to reship the package any return and reshipping costs are due before the package is reshipped. PayPal states up to 30 days.Ī refused shipment will be treated as a non-accepted return and any return costs will be deducted from any potential refund. PayPal: Depends on your PayPal original source of payment.Credit Cards: Typically 3-5 business days.Please remember once we issue your refund there may be a delay for these funds to show in your account as it can take some time for your bank or credit card company to process and post the refund. In cases where this is not possible, store credit will be issued. If approved, refunds on returns are only issued after the product has been received and processed. Refunds are in the original form of payment. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. As hard as we try, things may not always arrive as expected with that in mind, we offer a 30-day return policy. This means you have 30 days after receiving your item to request a return. Unfortunately, not all purchases are going to be perfect.
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